Privacy Policy

1. Information We Collect

1.1 Information You Provide Us

Clients:

• Name, contact information, including work address, email, and phone numbers, and employment information
• Account login credentials and payment information

Candidates:

• Name, contact information, including work address, email, and phone numbers, employment information, union membership, and educational information
• Demographic information, including gender, age, and race/ethnicity
• Video and audio sensory information, likeness, and responses to application questions and assessments
• Account login credentials

1.2 Information We Collect Automatically

• Inferences drawn from profile information or video interviews (such as skills, preferences, or behavioral assessments)
• IP address, device ID, browser type, operating system
• Location information
• Usage information (e.g., pages visited, features used)

2. How We Use Your Information

We use collected information to:

• Provide, personalize, and improve the Services
• Transcribe and analyze video content using AI tools
• Match Candidates with job opportunities
• Enable Recruiters/Employers to evaluate Candidates
• Communicate with you and respond to inquiries
• Maintain security and prevent fraud
• Any other legitimate business reason

3. Sharing Your Information

We may share your information with:

• Recruiters and Employers (if you are a Candidate)
• Candidates (if you are an Employer or Recruiter posting roles)
• Service providers who help operate our platform (e.g., hosting, analytics)
• Legal authorities, if required by law, or to protect Daialog’s legal rights and defend against legal claims

We do not sell your personal information.

4. Information Retention

We retain your personal information as long as necessary to provide our Services or comply with legal obligations.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

• Right to know what information is collected
• Access your personal information
• Correct inaccurate information
• Delete your information
• Object to or restrict processing
• Request data portability of your information

To exercise these rights or ask any questions, email us at info@daialog.io.

6. Information Security

We use industry-standard measures to protect your information. However, no system is completely secure. You use the Services at your own risk.

7. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from children.

8. International Data Transfers

If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States, where Daialog Technologies LLC is headquartered.

We rely on appropriate safeguards for international data transfers as required under applicable data protection laws. These may include:

• The EU-U.S. Data Privacy Framework (DPF) and UK Extension to the DPF, where applicable
• Standard Contractual Clauses (SCCs) approved by the European Commission
• Other legally recognized data transfer mechanisms

Our cloud service providers (e.g., AWS) are GDPR-compliant and have implemented these safeguards.

By using our Services, you acknowledge and agree to these transfers, including the associated risks as required by law.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact Us

For any questions or requests, please contact: